Hybrid Interaction

Elevating CRM, Conversion & Retention for Operators Worldwide

Hybrid Interaction is the leading Consulting Agency composed of CRM & Gamification experts, delivering managed services to iGaming operators since 2007.

Their passion lies in helping operators achieve unparalleled success through Conversion, Retention, and VIP Management based on data‑driven strategies

With over 300 successful projects across verticals and jurisdictions, they've teamed up on online migration initiatives with brick‑and‑mortar casinos in markets such as the Netherlands, Switzerland, Georgia, the UK, and the US.

Core Services & Expertise

Hybrid Interaction provides tailored, high-impact managed services for iGaming operators:

• CRM Strategy & Execution – Crafting personalized campaigns and loyalty systems to boost player lifetime value.

• Gamification Design – Integrating engaging mechanics to elevate player experience and activity.

• VIP Management – Structuring VIP programs that deepen engagement with high-value users.

• Conversion Optimization – Enhancing acquisition funnels for maximum sign‑up rates.

• Retention & Reactivation – Preventing player churn and revitalizing lapsed user segments.

• Operational Optimization – Fine-tuning websites, promotions, and proactive customer support strategies

Trusted Collaboration with Top iGaming Brands

Hybrid Interaction builds lasting partnerships with top-tier global operators, including Greentube, Entain / GVC, GiG, Hard Rock & PlayStar (NJ/USA), Holland Casino (NL), Grand Casino Baden (CH), Groupe Barrière, Horizons Casino (GB), and Pin‑up Global.

They also work closely with leading technology allies, like Smartico, Fast Track, Customer.io, Solitics, Optimove, and others, harnessing their platforms to deliver cutting-edge, results-driven solutions.

Proven Leadership & Expertise

Founded by Shahar Attias, a globally recognized CRM strategist and gamification expert, Hybrid Interaction brings over 20 years of industry experience.

Shahar held senior roles at 888, Playtech, and PokerStars, and has led 250+ consulting projects, including casino migrations in key regulated markets.

Under his leadership, Hybrid Interaction has consistently driven growth, player retention, and VIP engagement through data-backed strategies

Why Choose Hybrid Interaction?

• Decades of Expertise: Operating since 2007 with 300+ executed projects.

• Data-Driven Success: Proven growth through conversion, retention, and VIP strategies.

• Global Footprint: Strong presence and regulatory experience across major markets.

• Technology-Powered: Leveraging best-in-class platforms through tech partnerships.

• Customized Solutions: Tailored approaches suited to unique operator needs.

Connect with Hybrid Interaction

Looking to maximise your iGaming success? Hybrid Interaction is ready to help prevent player churn, reactivate lapsed users, and optimize operational performance.

Discover more at hybridinteraction.com or reach out via their Pyaza Marketplace profile.